Complimentary shipping on every bag
Every bag arrives in our signature gift box
Designed in New York — Grandeur In Every Detail
Complimentary gift wrapping

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Client Care

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Questions about an order, a product or a special request? Our team replies within one business day.

Client Care

Frequently Asked Questions

How long does shipping take?

Orders ship from New York within 1–2 business days. Domestic delivery takes 3–5 business days.

What is your return policy?

We accept returns of unused items in original packaging within 30 days of delivery.

Do you offer gift wrapping?

Every order arrives in our signature Vera Grande gift box at no extra cost.